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Imryll
post Apr 11 2014, 08:19 PM
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It seems that the bank bug is alive and well. I was switching characters at about 11:45 this evening. When I logged in on my Breton I received duplicates of Imgakin, the Explorer's Pack, Exclusive Digital Content, and Exclusive Digital Content--Nibenay Mudcrab in the mail. When I checked my bank, it had shrunk from 100 slots to the starter allotment, and the only item in it was my original Imgakin.

Really a fun killer after an evening of farming herbs and runes. (IMG:style_emoticons/28/sad.gif) And just getting my stuff back won't really help unless they can assure me that they've solved the underlying problem. Pretty bummed ...
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SirAndy
post Apr 11 2014, 08:50 PM
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@Imryll

Happened to me too tonight, BUT ...

i immediately logged out and then logged in with an alt char and the bank was back. I took out the important stuff and relogged with my main char and the bank was back for him too!

However, i did not have any extra bank slots so i don't know if i would have been truncated down or not.

Also noteworthy, i now have a duplicate of every explorer pack item ...
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Imryll
post Apr 11 2014, 09:51 PM
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I logged back in and my bank had 55 items in it. Many additional items had been added to the inventory of the alt I logged in on, so I seem not to have permanently lost all that many items. I am still missing 40 bank slots, though, and I see posts in the Customer Service forum by folks reporting that this has happened to them two and three times. At least I didn't have any gold in the bank when this happened!

Thanks for encouraging me to log back in, SirAndy. I do feel a bit better, now that I know I've not lost all my crafting supplies. Time to create another mule or two, I guess. (IMG:style_emoticons/28/smile.gif)


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SirAndy
post Apr 11 2014, 11:38 PM
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QUOTE(Imryll @ Apr 11 2014, 10:51 PM) *
Time to create another mule or two, I guess. (IMG:style_emoticons/28/smile.gif)

Exactly what i did. 3 main chars and 2 mules.

For now, i'm going to leave the bank vanilla and won't upgrade it. I hope this will minimize any impact from this bug ...
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